House Rules

Dear guests, welcome to Nido Sky. To ensure a pleasant and harmonious stay for all, we kindly ask you to observe the following rules and regulations:

1. Accompanying persons:

Your friends are welcome at any time of the day, without any extra cost or procedure, the only thing that is requested is the ID of the people who enter, and during the nights the price of the reservations is the same for one or two people who spend the night in the place. The guest policy is as follows. At the time of booking, the apartments have no price difference between 1 or 2 overnight guests. Therefore we encourage guests to always book for 2 people. And check-in for the second guest can be done at any time during the booking. By law, we must carry identification for all people going to an apartment, but it is usually a short 3-5 minute check-in process. Thereafter, any overnight guests beyond the 2 registered guests are charged a fee of 100,000 COP per night (even if there are only 2 people staying overnight in the apartment).

2. Pets and Children:

Pets and children are allowed on our premises. However, pet owners are responsible for their behavior and must keep them under control at all times to avoid inconveniencing other guests. Children are allowed to enter only with their parents, also providing their identification or physical passport.

3. Payments:

- Advance payment: Guests can choose to pay the full amount of the stay in advance.

- Split payment: Guests can pay 50% of the total when making the reservation and the remaining 50% upon arrival.

4. Rooftop Services:

- Our rooftop services are available 24 hours a day, as long as quiet hours are observed.

- Quiet hours: From 10:00 PM to 8:00 AM, we kindly ask guests to avoid using services that may generate noise and disturb the tranquility of others.

5. Damages and Behavior:

- Any damage caused to property, furniture, or the establishment itself will be the sole responsibility of the guest. The costs of repair or replacement must be covered by the responsible guest.

- Guests must behave with decency and morality at all times. Making noise that disturbs other guests and using rooms for illegal activities is prohibited.

6. Cancellation Policy:

Strict cancellation policy: Cancellations must be made according to the following conditions:

- Cancellation with at least 14 days' notice: 100% refund.

- Cancellation with at least 7 days' notice but less than 14: 50% refund.

- Cancellation with less than 7 days' notice: No entitlement to refund.

We appreciate your understanding and cooperation in making your stay a pleasant experience for everyone. Any violation of these rules may result in early termination of your stay without a refund. If you have questions or concerns, feel free to contact our customer service team.

Privacy Policy

At Nido Sky, we are committed to protecting your privacy when visiting our website. This Privacy Policy aims to inform you about what information we collect when you browse our site and how we use it.

1. Information We Collect:

Usage and Navigation Information: When you visit our website, we automatically collect certain non-personal information about your visit. This may include your IP address, browser type, operating system, pages visited, and the date and time of your visit. We use this information to better understand how visitors use our site and enhance their online experience.

2. Use of Information:

We use the collected information for the following purposes:

- Analyzing usage trends and improving site functionality.

- Enhancing our website and services based on usage analysis.

- Evaluating the effectiveness of our marketing and advertising strategies.

3. Cookies and Similar Technologies:

We use cookies and similar technologies to collect information and enhance your experience on our site. You can modify your browser settings to manage cookies according to your preferences.

4. Links to External Sites:

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and recommend reviewing their own privacy policies.

5. Minors:

Our website is not intended for minors, and we do not intentionally collect personal information from them. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to remove that information.

6. Changes to Privacy Policy:

We may update this Privacy Policy occasionally to reflect changes in our information handling practices. Updates will be posted on our website.

7. Acceptance of Terms:

By using our website, you agree to the terms of this Privacy Policy.

Terms and Conditions

Please read these Terms and Conditions carefully before using the Nido Sky website. By accessing and using this website, you agree to comply with the following terms and conditions:

1. Acceptable Use:

You agree to use the Nido Sky website legally and in accordance with these terms and conditions. You will not use the site for illegal or prohibited purposes under these terms.

2. Intellectual Property:

The content of the website, including text, images, graphics, logos, and other materials, are protected by intellectual property laws and copyrights. You may not copy, reproduce, distribute, or use any content without explicit permission from Nido Sky.

3. Links to Third Parties:

Our website may contain links to third-party websites. We have no control over these sites and are not responsible for their content or privacy practices. Accessing these links is at your own risk.

4. Changes to the Website:

We reserve the right to modify, suspend, or discontinue any aspect of the website at any time without prior notice. We will not be liable for any loss or damage that may arise due to changes on the site.

5. Disclaimers:

The content of the website is provided "as is" and "as available." We do not guarantee the accuracy, completeness, or timeliness of the content. We are not responsible for any loss or damage that may arise from the use of the website.

6. Limitation of Liability:

To the maximum extent permitted by law, Nido Sky will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website.

7. Privacy Policy:

Use of this website is subject to our Privacy Policy. Please read this policy carefully to understand how we collect, use, and protect the information we gather.

8. Changes to Terms:

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on the website and deemed effective from the date of publication. Continued use of the site after changes constitutes acceptance of the modified terms.

9. Applicable Law:

These terms and conditions will be governed and interpreted in accordance with the laws of Colombia, without regard to its principles of conflict of laws.

10. Acceptance of Terms:

By accessing and using the Nido Sky website, you agree to the terms and conditions set forth in this document.

11. Contact:

If you have any questions or concerns, please contact us through the following means:

Nido Sky

CL 9 43 C 56 - Poblado, Medellín

nidosky14@gmail.com